Forget about Telecom Call Centers – Here’s How to Build a Chatbot

Industries are turning to chatbots to deal with customer care interaction. It’s no wonder why — they can easily deliver answers and solutions via a simple user interface any time of the day. In this article, Olivier Engel of Sicap, explains how telecom service providers can build their own Customer Care Chatbot and begin an AI-powered customer service transformation. Click the media logo belowand read the original article!